Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Process8.ai ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Process8.ai is an AI-powered business process management platform that provides tools for process automation, task management, team collaboration, and analytics. The service is provided on a subscription basis with various pricing tiers.

3. User Accounts and Registration

  • • You must provide accurate and complete information when creating an account
  • • You are responsible for maintaining the confidentiality of your account credentials
  • • You are responsible for all activities that occur under your account
  • • You must notify us immediately of any unauthorized use of your account
  • • We reserve the right to suspend or terminate accounts that violate these terms

4. Acceptable Use Policy

You agree not to use the Service to:

  • • Violate any applicable laws or regulations
  • • Infringe on intellectual property rights of others
  • • Upload malicious code, viruses, or harmful content
  • • Attempt to gain unauthorized access to our systems
  • • Use the service for any illegal or unauthorized purpose
  • • Interfere with or disrupt the service or servers
  • • Create multiple accounts to circumvent service limitations

5. Subscription and Payment Terms

  • • Subscription fees are billed in advance on a monthly or annual basis
  • • All fees are non-refundable except as required by law
  • • We may change our pricing with 30 days' notice to existing subscribers
  • • Failure to pay fees may result in service suspension or termination
  • • You can cancel your subscription at any time through your account settings

6. Data and Privacy

  • • You retain ownership of all data you upload to the Service
  • • We may use your data to provide and improve the Service
  • • We implement appropriate security measures to protect your data
  • • Our Privacy Policy governs how we collect and use your information
  • • You are responsible for backing up your important data

7. Intellectual Property

  • • The Service and its original content are owned by dimension8.ai
  • • You may not reproduce, distribute, or create derivative works without permission
  • • You grant us a license to use your content as necessary to provide the Service
  • • We respect intellectual property rights and expect users to do the same

8. Service Availability and Support

  • • We strive to maintain high service availability but cannot guarantee 100% uptime
  • • We may perform maintenance that temporarily affects service availability
  • • Support is provided according to your subscription tier
  • • We reserve the right to modify or discontinue features with notice

9. Limitation of Liability

To the maximum extent permitted by law, dimension8.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

10. Termination

  • • Either party may terminate this agreement at any time
  • • We may terminate your account for violation of these terms
  • • Upon termination, your access to the Service will cease
  • • We may retain your data for a reasonable period after termination

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at: info@dimension8.ai